Mastering UX: Building Enterprise Value Through Radically Deep Customer Empathy
Where: South Street Landing
When: May 30
Building a great user experience (UX) feels mysterious and complicated, but we all know what it feels like when we engage with a company or app that just gets it. Join us to hear from a panel of experts, including Coryndon Luxmoore, Senior Director of User Experience at Audible, Inc., Stacey Messier, Design Director for Direct Service & Claims at Liberty Mutual, Dawn Russell, Lead User Experiene Designer at Upserve, and Christina Raymond, Director of Product Design at PatientPing, as they discuss how you can use UX design to build a competitive moat for your company — whether a startup or corporate reinvention. Topics include:
— How can user research and the practice of UX help you unlock value for your customers and your business?
— How can you use Clayton Christensen’s “Jobs to be done” and other tools to drive empathy for your users?
— What are the right kind of UX tools for your business stage and what happens without it?
Register here.